Google Store serves would-be Pixel 6 buyers nothing but errors

The Verge - Tue Oct 19 18:28

Pre-orders for Google’s new line of phones started at the same time as their launch event, but for most of us, trying to buy a Pixel 6 or Pixel 6 Pro has meant seeing nothing but error screens. Some unsteadiness is to be expected given the sudden demand, but at 1PM ET, the doors opened and Google’s store seemed to fall flat.

Image: Google

Since then things have improved, but more than an hour later, most of us are only seeing one error code after another. If you can get through, you can select to use the new Pixel Pass or add on a 30W phone charger. The fast wireless charging Pixel Stand, however, says it’s “coming soon.”

A quick scan of social media reveals that some people have been able to complete purchases for the new Pixel 6. For the rest of us, at least we’ve had time to learn patience while searching for a PlayStation 5, Nintendo Switch OLED, RTX 3090, or Xbox Series X refrigerator.

On Twitter, the Made By Google account offers an apology for the issues, saying “We will let you know when it’s back up.”

Our Google Store went down during the #Pixel6Launch. We apologize and are working on it. We will let you know when it’s back up.

— Made By Google (@madebygoogle) October 19, 2021